UXDC20 - Project - Lotus Notes Design
February 20th, 2009 — karelvredenburgWhat to know how IBM Lotus Notes is designed and what user interface features are in the latest release? Joining Karel for this episode are Mary Beth Raven (Lead User Experience Designer for Lotus Notes) and John Lance (Product Designer for Lotus Notes Calendar and Scheduling). The episode starts off by providing an overview of IBM Lotus Notes and its history. The various methods that are used to get customer input and feedback are described next. The central role of persona play is discussed as well as the influence they have on design. Mary Beth and John discuss the challenges of designing a product that has a current user base of 140 million and the methods they use to ensure that new designs will satisfy users. They also outline the major new user interface features available in the latest release and describe the various ways users can find out more about and get involved with the Lotus Notes design.
