UXDesignCast 7 - John Robertson of CIBC

Karel Vredenburg interviews John Robertson who is Director of User Experience and Development, Internet Channel, at the Canadian Imperial Bank of Commerce (CIBC). John describes CIBC and the Internet Channel organization as well as his two teams who design and develop the bank’s websites and web applications. He outlines the transformation the bank has gone through in arriving at the current organization and focus. John summarizes the ways in which his teams design and develop visual and interaction designs and the role his user interface developers play in creating early and iterative prototypes for user evaluation and the ways in which that work is used directly by the technology developers. John and Karel discuss the impact of Web 2.0 and visual design trends. John explores the types of skills he has on his team and provides insights and advice on the most effective skills to develop to be effective today.  Check out some of John’s team’s design work by visiting the CIBC main site.

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